I hate it when...

Discussion in 'Noob Central' started by justenjoy, Nov 29, 2012.

  1. justenjoy

    justenjoy VIP

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    Hey,

    I wanted to post this to give others benefit of a doubt when considering jason's services.

    I did not want to post this and I hate I have to do this but I do not see any other option.

    Like six months ago I have finally decided to take action and venture into mailing. Spend a lot of time researching mailing services and after some considerations I have decided to use jasons aka pushsend platform and he even promised mentoring to help me out. He had good reviews and seemed to be a knowledgeable and trustworthy guy who takes his business seriously but despite his huge authority and trust he has on this forum he took my money and never looked back.

    First two or three months things were ok I was finally breaking even when out of nowehre he told me hes moving me to new platform that was better by a long mile. Sure I thought but boy was I wrong. It actually never worked for me not to mention it took him at least a month to set me up. Thats where things went down the hill.

    When new platform failed to deliver any positive results I told him I wanted a refund of $700 for a month I have never received his service and he agree to give me one. Save to say Im still waiting for it, he then talked to me on IM for a bit saying how he just had lost a lot of money himself and would setup me right away for free with guys he was working with now and making BIG money. Another weeks passes and nothing was done, so by this time I figured I was made and he won't be issuing me a refund he kindly agreed upon.

    Now he dissapeared, ignored any emails and IM messages. Perhaps this time I will be able to reach him.

    It was my fault as I should have bailed earlier. However I had a lot of trust in Jason. Shit he called me friend multiple times I guess I was foolish to tkink we were...

    So now my journey into mailing is officialy over which is a HUGE dissapointment for me couse I really had big hopes and was looking forward working with him.

    I very much doubt I will ever see my money back, but hopefully this thread will help others avoid getting in similar situations.

    In case this was a huge missunderstanding, jason, you can always reach me on IM.

    Peace!
     
  2. bulldozer

    bulldozer Member

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    To the doghouse me thinks

    edit: Also noticed that the tags on the thread were deleted. Was this the OP or an act of the men behind the curtain?
     
  3. PushSend

    PushSend VIP

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    I have a "no refund" policy and I have never refunded money to any client, especially those who failed for one reason or another and after the fact asked for one.

    I offered this client a free system to mail with, I offered to buy domains for him, I offered to provide servers and IPs including C classes in order for him to continue in mail and turn a profit or at least recoup his investment. All of this was turned down.

    While at first I had agreed to refund him his $700, it was only after he called me a thief did I decide to stop responding to him.

    I believe I made every effort to help this client, but not everyone is cut out for this industry. He's an example of one such person. If he feels his failure is my fault, so be it. Services were provided and he failed to make use of them. End of story.

     
  4. PushSend

    PushSend VIP

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    Really? Me thinks you need to step back a bit...
     
  5. justenjoy

    justenjoy VIP

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    wow I called you a thief? really? I just went though our chat logs and I fail to find anything even close. Oh I didnt mention I have all the chat logs did I? Last time you replied to me was on 10/17 and no reply since! Do you hold me for a fool? Over a month I did not hear from you but you still excpect me to to hope you hold on to our agreement? so cut the crap.

    And how its my fault you system didnt even work? Yes you did offer me few domains and ips but that does not cut $700 so I gently refused. And even after you promised I will get my money back when like you said you receive a "large consulting wire". Btw I do not blame you for failing to mail. I was mailing just fine maybe not turning much profit but I was ok. Im talking about a service you did not provide. I think Im entitled for a refund but apparently you needed the money so you decided to keep it. End of story.
     
    Last edited: Nov 29, 2012
  6. justenjoy

    justenjoy VIP

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    thanks for noticing. I did not delete anything.
     
  7. bulldozer

    bulldozer Member

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    Being in what sounds to be a similar boat (New to mailing, investing money to get started), it does sound like the OP did not do enough research to discover the volatility of this business. I am curious what exactly you're looking for a refund on. You paid to have access to a mailer and didn't turn the profit you were looking for and now asking for a refund? What exactly do you think push did wrong that warrents him to refund you, the lack of communication of the new mailer?
     
  8. justenjoy

    justenjoy VIP

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    Did I have to run a background check on him to see if he can scam me? He's a reputable member on this authority forum I though that was good enough.

    You obviously did not read OP. I do not blame him for not turning profit. But for not providing a service and a refund he by the way promised and dissapearing soon after. Then for ignoring any of my attemps to contact him. This alone is called scam in the world I live in.
     
  9. bulldozer

    bulldozer Member

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    From my understanding, the platform switched, you did not like the results you were getting, and wanted a refund for the previous month in which you used the platform or did you purchase a few months and did not want to be charged for the next month?
     
  10. justenjoy

    justenjoy VIP

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    I paid in advance for one month but the platform did not work. Error messages were poping all over the place. It ddnt send mail most of the time and when it did it was very slow while I was told it will be waaaay faster then previous one I was on. Not to mention it took weeks to set me up... The platform was obviously in development and was not ready to be released...
     
  11. bulldozer

    bulldozer Member

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    Don't think I am attacking you, I am just asking questions as an outsider to help get a better idea of the situation. As a new member, I hold push in high regards as he seems to do his best to steer new mailers in the direction of success. You say you have chat logs and he claims he provided you with an option for a refund. Is that true?
     
  12. justenjoy

    justenjoy VIP

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    No you seem sincear. Actually thats exactly how I felt! Yes I do and yes he did. I will release those logs and give it some social exposure and seo it to top of google hope he will apreciate that. Or perhaps not... but I bet his future clients will.
     
  13. bulldozer

    bulldozer Member

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    I'll admit I don't think you're hurting his repuation. Threats like SEO'ing chat logs so his clients can see just sounds immature on your end. Did you not know of his no refund policy?
     
  14. justenjoy

    justenjoy VIP

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    These are not threats Im making a living doing seo. And wouldn't you want to let others know if it happened to you? As SE's wont index mailer forum posts I see not other better way to do just that.

    No I did not know he only informed me when I asked for it. But asking a refund was the least of what I expected to do when I signed up for this.
     
  15. roundabout

    roundabout VIP

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    This certainly won't help your case.

    I know many people who mentor/train with others - and it's never with a refund associated for failure on the trainee to make money - mainly because of all the "time" associated with the training, which cannot be given back. There are so many unknown factors you're not telling us, it's impossible to figure out what's going on. The fact you're "out of business" over $700 is very scary, and to be honest, you never really had a chance in this industry if you were trying to make a significant profit on this type of budget. It never works this way, you almost need to lose $ in this business your first month or two as you figure things out for yourself, even with a mentor, as you will pick offers that bomb, and run into all sorts of fun challenges that demand thick skin.

    I hope things do work out, but feel this thread isn't really going to "out" anybody or set out to accomplish your goal... you'd be better off to contact Push privately and work out some type of "credit" arrangement and go back to the older platform which you appeared to like better.
     
  16. justenjoy

    justenjoy VIP

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    I would not bother but this forum is private. Perhaps it came out wrong Im not used to deal with situations like that.

    Round thanks for your input and youre right I did not put everything in here but not because I want to hold anything back. Actually I lost more than $2000 and about $1000 I earned from cpa but but I dont ask for the it because it was expences I was willing to pay for. Im aware of the risks and I definetely didnt expect jason to make me money.

    Im happy I had this experience sending mail and the money I spent is no big deal just Im not very fond of the last 700 I spend for nothing.

    I will probably try to contact him once more just need to clear my head
     
    Last edited: Nov 29, 2012
  17. PushSend

    PushSend VIP

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    This is my last response to this thread and this client.

    The move to a new platform was a move to DeliverabilityAgent. While there were and still are errors from time to time, it was and is nothing that isn't immediately addressed and resolved. He had the platform for his $700 along with a couple grand worth of data. He was also offered 2-3 C classes of IPs as well as me paying to renew and/or buy him domains so he could continue his emailing with nothing out of pocket. And for the record, NO ONE can get on DA for $700. While I had originally offered him a refund, I will no longer honor that as this client refused help at every turn. I even referred him to an ESP that would allow him to mail for an entire MONTH with zero out of pocket and the cheapest CPM rate anywhere. Still he refused.

    I wish he would post the last IM he sent me which would have been around Oct. 25th or so as his last words to me were that he planned on doing just this, posting that I am a thief (post it Justin, you know you said it) and took his money while not providing a service. I went through my logs as I keep them too but I can only imagine this one was lost due to my pc issues. I really regret that I can't post it myself.

    He was given guidance, network hookups, templates, data, and literally everything a person could ask for to get into AND be given the best chance at success and he chose to do next to nothing with it.

    I feel no obligation to this former client and certainly will not be threatened into a refund.
     
  18. justenjoy

    justenjoy VIP

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    You dont have it because it does not exist! Here the log I believe youre are refering to:

    10/23 -

    jason, i cant wait another week for your reply. this thing is disturbing me every single day i cant keep going like this. i need to make some money. i wish youd tel me im out of luck or smth so i could move on which would suck though. or give me a date i can expect something. i dont want to sound whiney but you said your making up to $500/day so i dont understant the delay. either way im looking forward to solve it one way or another as soon as possible

    and thats for 10/17 -

    justenjoyim hey, jason... you around?
    (6:41:59 PM) PushSend Marketing I am
    (6:47:17 PM) justenjoyim I'm still looking forward working with you but the hold up is killing me
    (6:50:52 PM) PushSend Marketing I've been waiting for a large consulting wire to come my way but things are moving at a snails pace
    (6:51:08 PM) PushSend Marketing I'll get you taken care of at the 1st moment I can
    (6:51:23 PM) PushSend Marketing I do apologize for this exceptionally long delay
    (6:55:09 PM) justenjoyim sure mate I trust in you

    I have told you why I refused those ips and domains and it was way before 10/17 and you were fine. I wanted to have money in my pocket so I can spend them as I see fit. I did not need a bookkeeper. And then you decided to take off without telling me anything and starting to ignore me? Is this how you do business?

    Now tell me where I called you a thief and that I plan to do anything????? you have actually encouraged me to take a word out before at some point but I did not want to.

    Sorry but your lies falls short

    couple grands worth of data you sold me for $800? that was mix of gi and tld? although I asked for gi only? and the additional 1mm records you gave me that had 500k hardbounces? is thats how you care for your customers? should I keep goin?

    yes please do yourself a favour and do not post here anymore because you look worse by a minute.
     
    Last edited: Nov 29, 2012
  19. timmy209

    timmy209 New Member

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    Even though I'm new to this site, but i have about 7 years of mailing experience. One advice for you, always have a backup plan for everything. Don't blame Push for not you making money. Not taking anyone side. Push can be at fault for not providing services as fast as you wanted. But hey he have other crap to do. Mailing stuff fails all the time. IF you can't adapt I suggest you GTFO of the business. This business will always have good time and bad times. Just have to adapt and adjust to make that money. If not you will go down like them other noobies.
     
    Last edited: Nov 29, 2012
  20. JayM

    JayM VIP

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    I came into to this thinking it was going to be a challenge and over the past year it has been, but a pretty cool one. I’ve been working with Jason since January, lost money my first month and was in profit month two. Now there have been a lot of up’s and down’s and that’s just to be expected in my opinion. I will say any time there was system related issue Jason made it up 10 fold for me. I’ve bought data from him but the amount of Free data has give me for multiple reasons is probably worth more than I have spent on platforms for the last 10 months. He recently set me up with an esp that lets me pay net 15 that puts a few hundred a day in my pocket as well.
    Jason has gone way above and beyond for me. I’m close to turning this into a career because of Jason
     

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