Newsletter Shut Down Due to Single Spam Complaint

Discussion in 'In The News' started by roundabout, Feb 23, 2012.

  1. roundabout

    roundabout VIP

    Joined:
    Feb 17, 2011
    Messages:
    2,713
    Likes Received:
    154
    Trophy Points:
    63
    Newsletter Shut Down Due to Single Spam Complaint

    A San Francisco-based newsletter was shut down last week after a single reader filed a complaint with the company that distributed it. When Mailchimp (which San Francisco Weekly kept erroneously referring to as the Bay Citizen's internet service provider) got the complaint, it immediately suspended service, demanding they prove the reader, Richard Knee, had opted in to the newsletter. Knee was angry because his subscription to the non-profit Bay Citizen included fundraising appeals. Why he took it upon himself to complain to Mailchimp instead of the paper itself is unknown, but as a result, the newsletter's 20,000 subscribers were cut off.

    Although he claims he never wanted the newsletter to be shut down, he's shown little remorse for his actions. Mailchimp says they'll restore service after Bay Citizen fills out the requested paperwork to prove they aren't spammers, but when they do, Knee will find himself permanently banned from the newsletter's mailing list.

    Ironically, Knee himself admits to sending out high volumes of mail through his work as a political activist but says he's no spammer:

    "I'm not asking you for anything. I send out e-mails if I think they will be of interest to people or entertaining. And, sometimes, I send out e-mails urging action on things. But I am selective."

    The Bay Citizen's story is great reminder to make sure that when you send out a newsletter its unsubscription directions are clear and easy to spot. Of course you may still run into a vindictive and ignorant subscriber but hopefully you'll be protected!

    Source:
    http://www.allspammedup.com/2012/02/newsletter-shut-down-due-to-single-spam-complaint/

    [​IMG]
     
    Last edited: Feb 23, 2012
  2. DKPMO

    DKPMO VIP

    Joined:
    Mar 31, 2011
    Messages:
    1,452
    Likes Received:
    68
    Trophy Points:
    48
    Location:
    Elaborate Underground Base
    They used to have a MailChimp account and then they took Richard to their Knee...

    [​IMG]
     
  3. VelocitySoftware

    VelocitySoftware Member

    Joined:
    Sep 2, 2011
    Messages:
    66
    Likes Received:
    2
    Trophy Points:
    8
    Home Page:
    That's horrible the guy subscribed to it originally if he does not like content unsubscribe.
    Then I read he reported to mailchimp then the ftc what a jerk.

    This does say more about mail chimp more than anything else. How can you trust your newsletter to mailchimp if a person who subscribed to your newsletter can shut down your entire account.
     
  4. PushSend

    PushSend VIP

    Joined:
    Apr 12, 2011
    Messages:
    1,927
    Likes Received:
    141
    Trophy Points:
    63
    Location:
    Paradise
    You see this fucktard EMAILS TOO!!??!! This should come back to bite him in the ass...
     
  5. jellyfish

    jellyfish VIP

    Joined:
    Mar 15, 2011
    Messages:
    231
    Likes Received:
    3
    Trophy Points:
    0
    I don't see how, he just wiped out his competition in one swipe.
     
  6. PepeLePew

    PepeLePew VIP

    Joined:
    Jun 24, 2011
    Messages:
    69
    Likes Received:
    8
    Trophy Points:
    8
    That is not very professional of Mailchimp to shut him down. Especially if they have been using the service for a while.
    If anything, ask for the subscriber info and if none is provided within 24 hours, you may shut down the service.
     
  7. diamondD

    diamondD VIP

    Joined:
    Mar 30, 2011
    Messages:
    46
    Likes Received:
    5
    Trophy Points:
    8
    Location:
    meh town
    Someone from Bay Citizen should sign up for his newsletter and complain to his ISP, threatening legal action if they don't shut him down to see how he likes it. Just sayin.
     
  8. JohnFarrell

    JohnFarrell VIP

    Joined:
    Apr 13, 2011
    Messages:
    828
    Likes Received:
    35
    Trophy Points:
    0
    "The service checked the FTC database and saw that baycitizen.org had been added to the blacklist of spammers because of Knee***8217;s complaint."

    How the hell do you check that?
     

Share This Page