Discussion in 'ESP Discussion' started by diamondD, Mar 30, 2011.
Anyone ever used them or have any feedback?
interested in this as well...
good for AOL drops under 50k, shared IP system so sometimes delivery drops. Randomly does really well with gmail.
link it out...
diamond, it's ok for you to link here. Next time you ask a question be sure to link out to the site you're interested in.
How could Reach Mail do any good with shared IPs? They allow list imports. Aren't their IPs trashed?
performed well for current company in the past.... as of late the performance of their service was extremely poor to the point of being in the red.... lam3
They break their IP's into multiple tiers. Based on your accounts performance you could wind up in the bad tier or if complaints are low and opens high you get placed in the good tier.
Of course they will not tell you what tier you are in but you can track by sending yourself test messages and looking at the headers to see what IP address you are going out on.
IF you had 500k AOL addresses for example, an ESP like mailchimp for example would just send and you would get crazy good delivery. With ReachMail though, correct me if I'm wrong, but you cannot simply load up a list of 500k AOL openers/clickers and expect to deliver a good percent ,right? The woman I spoke to on the phone over there told me you get ONE dedicated IP. That means you can't send anything. I'm guessing she's wrong by what you guys are saying because how the hell can you deliver volume to TLDs with 1 IP.
she wasn't lying
they do allot each account a single IP/shared mind you.... and i am sure they have a tier system.... and if they love you, you are smooth sailing as tens of thousands of dollars can be made on a good one.... but if you end up on a bad one.... lol you are fucked.... their customer service is lackluster.... they are unable to admit to their own systems limitations, and attempted to make me feel like i was crazy for calling them out on their bullshit.... fuck rm
Ok thanks for the feedback. I guess my next question is, how can you use 1 IP and mail any volume (I'm referring to TLDs)? And isn't it possible that you get an IP that can't even hit spam on aol/yahoo/hotmail? Seems pointless to me if so.
one they assigned....
i had them assign an IP that unable to deliver mail to a single large domain reliably.... it was terrible and cost thousands of dollars as you pay for the mail attempted to be delivered.... not actually delivered.... it was terrible, and i enjoyed saying something in front of a crowd of people at Ad:Tech to them as well.... of course louder than earshot for the posterity of the moment ;D
btw the title should read 'one they assigned....' not the way it shows....