To all customers: Today, at 3:45 PM PST, Southern California, Arizona and Parts of Mexico began experiencing a major power outage affecting many services in and outside of the states affected. Our network is running under generator power and our network connections are in operation. San Diego Gas and Electric is stating that they expect this outage to last "quite a while" and they hinted at "into Friday". Our Generator is able to keep our facilcities running throughout the term of the emergency as we have Diesel fuel availability on contract. The power outage is causing major gridlock on city streets, communications systems failures. As most telephone networks are down in the area, there is a possibility that you may not be able to reach us by telephone. Please communicate with us via our ticket system at: https://portal.critical.net Alternatively, you may contact us via Skype: critical.net or AIM: NJesterIII At this time of crisis in California, we are here for our customers. TIP: If you live in an affected area, please head to your nearest ice cream shop and enjoy the free ice cream they hand out during power outages. We will update you as necessary.
STATUS: Power has returned and we have switched off of generator power and are now operating on city power once again. STATUS: Power has returned and we have switched off of generator power and are now operating on city power once again. To all customers: Power has been switched back to city power and we are no longer running on generator power. This transition was smooth and we are happy to report to you that all systems are behaving normal. Should you have any issues we have not been made aware of please open a support ticket here: https://portal.critical.net Thank you for your patronage! Team Critical
It was really interesting Downtown San Diego. No lights, no food, however a lot of bars were serving alcohol (and they were packed) until it got too dark to see. So we drank and played Monopoly by candlelight. Good Times! ...now back to work.
